Commerce and POS by SONIQ Labs

One till. One shop.
One stock count.

SONIQ Pay runs your online shop, your counter till and your card payments on one order engine — so stock, VAT, receipts and kitchen tickets are always in step, wherever the sale happens.

UK VAT built inCard readers and cashPaid straight to your account
Pubs & barsCafés & coffee shopsIndependent retailSalons & barbersFloristsTakeawaysGift shopsBakeriesTrade counters
One order engine

Every sale lands in the same place

Most small businesses run a website shop, a till and a card machine that never talk to each other. With SONIQ Pay they're the same system — one catalogue, one stock ledger, one set of orders.

Sell online

A shop on your SONIQ website with basket, checkout, delivery and collection.

  • Stock held while customers check out
  • Delivery zones by postcode
  • Order tracking link for customers

Sell in store

A fast touchscreen till for iPad, Android tablet or PC — no special terminal needed.

  • Card readers, cash and change
  • Barcode scanning
  • Shifts, cash-up and Z-reports

Run the counter

A live orders board and automatic printing, so nothing gets missed at busy times.

  • New-order chime and prep timers
  • Kitchen and bar tickets by station
  • Receipts and audited reprints

The SONIQ order engine

Products, sizes, extras, stock, VAT, payments and customers — shared by your website, your till and your team.

Products & SKUsLive stockUK VATPaymentsRefundsPrinting
SONIQ POS

A till your staff can use in five minutes

Big photo buttons, sizes and extras in one tap, and a basket that shows the total at a glance. It runs in a browser on the screen you already have.

1
Tap, scan or search

Add products from the grid, scan a barcode, or type a custom amount on the keypad.

2
Take card or cash

Send the total to a card reader on the counter, or take cash with quick tenders and change worked out for you.

3
Print and move on

Receipts and kitchen tickets print automatically. Stock comes off your website shop at the same moment.

4
Cash up properly

Open with a float, record paid-outs and safe drops, and close with a Z-report showing takings by payment type and VAT rate.

Orders board● Live
New 2
#1044 Website

2 × Latte, Banana Bread

Collect 12:45£10.00
#1045 Delivery

Harbour Roast Tee (Navy / M)

PO12£25.95
Preparing 2
#1043 Till 1

Flat White (L) + oat, Bacon Bap + egg

⏱ 4 min£11.60
#1041 Website

Avocado Sourdough + poached egg

⏱ 7 min£10.00
Ready 1
#1040 Till 2

Cappuccino, Cinnamon Bun

Collected£6.60
Built for real shops

The details that make a till trustworthy

Not just a checkout screen — the stock, tax and paperwork a business actually runs on.

▦

Products, sizes and extras

Variants like colour and size each get their own SKU, price, barcode and stock. Extras like oat milk add to the price automatically.

⇅

One stock count everywhere

Website baskets hold stock while customers pay, and the last item can only be sold once — online or at the counter.

£

UK VAT done right

Standard, reduced and zero rates per product, VAT on delivery charged in proportion to the goods, and takings reported by rate.

⌖

Delivery and collection

Postcode zones, weight and order-value bands, free delivery over a threshold, minimum orders, cut-off times and delivery slots.

↺

Refunds that restock

Refund all or part of an order back to the card, and put the items straight back into stock.

⎙

Cloud printing

Star CloudPRNT printers pick up tickets straight from SONIQ — no PC in the back. Food to the kitchen, drinks to the bar.

⚠

Allergens on every ticket

Record the 14 UK allergens per product and extra. The till flags anything a customer can’t eat, and the kitchen ticket prints an ALLERGY banner.

◐

Eat in or takeaway VAT

One tap switches the sale. Cold food can be zero-rated to take away and standard-rated eaten in — HMRC’s catering rules, handled for you.

◷

Kitchen screen

A light or dark bump screen for the pass, with timers, stations and allergy banners. Orders from the till, website and phone land together.

☑

Food safety diary

Opening and closing checks and fridge temperatures signed off on the till — the records your inspector asks to see.

⌂

Staff, PINs and managers

Your SONIQ team sign in with their login or a PIN. Refunds, big discounts and no-sales need a manager. Clock in and out on the till.

◈

Gift cards and tabs

Sell and redeem gift cards with the right VAT treatment, open tabs by table, and hold a sale while you serve the next customer.

◷

Low-stock alerts

Get told when something runs low, before it sells out on your website.

≡

Full order history

Every status change, refund and reprint is logged against the order, with who did it and when.

⚑

Printer and till alerts

If a printer goes offline you'll know straight away, and missed tickets reprint when it's back.

Hardware

A short, tested kit list

Use the screen you already own. Add only what your counter needs.

Tablet or PC

iPad, Android tablet or any computer with a modern browser.

Card reader

Stripe smart readers — S700, S710 with 4G, T600 or WisePOS E — pair to your till with a code.

Receipt printer

Star CloudPRNT printers such as mC-Print3 and TSP143IV.

Coming soon

SONIQ Pay app

Tap to Pay on iPhone and Android, or a pocket WisePad 3 — no counter needed.

Pubs, bars & licensed venues

Challenge 25, built into the till

Anything age-restricted asks for an ID check before it goes in the basket — and every check and refusal is logged for your licensing officer.

1
ID check in two taps

Pick the ID type and enter the date of birth — the till works out their age. We keep the result, never the date of birth.

2
A refusals log that keeps itself

Every refusal is recorded with the reason, the time and who was serving.

3
Licensing hours enforced

Set the hours on your premises licence and the till won’t sell alcohol outside them — including late nights past midnight.

4
Tabs, tables and tips

Open tabs by name or table, pay them off on any till, and let customers tip on the card reader.

Age check · 18+Challenge 25
Glass of Prosecco · Table 6
ID checked — 18+
Clearly over 25
Refuse the sale
Refusals log · Sat 22:14 no ID, looked under 18 — Sam
Checkout
Harbour Roast Tee · Navy / M£22.00
Coffee beans 1kg£18.50
Local delivery · PO12
Thu 30 Oct · 9am – 12pm
Delivery£3.95
Includes VAT£4.38
Total£44.45
Pay securely
Z-REPORT · TILL 1
Sat 25 Oct · 07:30–17:10

Sales148
Card£1,284.60
Cash£312.40
Gross£1,597.00

VAT 20%£198.12
VAT 0%£0.00

Float£100.00
Paid out-£12.00
Expected£400.40
Counted£400.40
Drawer balances✓
Online shop

Your website sells while you serve

Turn on the shop and your products appear on your SONIQ website with a proper basket and checkout. The same catalogue feeds the till, so you only set prices and stock once.

✓
Delivery that fits how you work

Set the postcodes you cover, charge by distance, weight or basket size, and offer collection slots with lead times and cut-offs.

✓
Tax handled the HMRC way

VAT per product, VAT on delivery split across the goods' rates, and end-of-day takings by rate for your accountant.

✓
Orders straight to the counter

Paid online orders appear on the orders board with a chime and print to the right station automatically.

SONIQ Websites

No website yet? We'll build it with the shop inside.

SONIQ AI builds a fast, professional site for your business from industry templates — with your shop, bookings and contact forms already wired in. Buy your domain and manage its DNS in the same portal.

1
Pick your style

Templates for cafés, salons, trades, retail and more.

2
Get a domain in a click

Search, buy and connect it from your SONIQ portal.

3
Start selling

Your products, stock and checkout are live the moment you publish.

harbourroast.co.uk Available · £20/yrharbourroast.com Available
harbourroast.co.uk
HARBOUR ROASTMenu · Shop · Visit

Small-batch coffee, roasted on the harbour.

Order for collection
Your basket2 × Latte£6.80Banana Bread£3.20Checkout · £10.00
Getting paid

Your money, in your account

Card payments are processed by Stripe and paid out to your own business account. SONIQ never holds your takings.

Direct

Each business gets its own connected Stripe account. Payouts go straight to your bank on Stripe's schedule.

One bill

Shop, till, website, phones and AI receptionist from one supplier — not seven subscriptions that don't talk.

Test first

Every account starts in test mode, so you can ring through sales and refunds before a single real penny moves.

FAQ

Questions businesses ask us

Do I need to buy a special till?

No. SONIQ POS runs in the browser on an iPad, Android tablet or PC. Add a card reader and a receipt printer if your counter needs them.

Can I use it without a website?

Yes. You can run just the till, just the online shop, or both. If you want a website, SONIQ can build one with the shop already inside.

What happens if the internet drops?

Card payments need a connection, and the till will never show a card payment as approved unless the card network has actually approved it. Printers queue jobs and catch up when they reconnect.

Does it help with allergen rules?

Yes. Record the 14 allergens, “may contain” warnings and ingredients for each product and extra, with the date you last checked them. Staff see them on the till, customers see them online, and allergy orders print a banner on the kitchen ticket. You stay responsible for keeping the information accurate.

Does it handle VAT?

Yes — VAT rates per product, inclusive or exclusive pricing, VAT on delivery charged in proportion to the goods, and end-of-day takings broken down by VAT rate.

How do I get paid?

Card payments are processed by Stripe and paid out to your own business bank account. Cash is recorded against the till shift so your cash-up balances.

Which businesses is it for?

Counter-service, hospitality and retail: pubs and bars, cafés, bakeries, takeaways, independent shops, florists, salons and trade counters. Tabs and table numbers are built in; split bills for full-service restaurants are on our roadmap.

Do my staff need SONIQ accounts?

No. Your SONIQ team can sign in with their own login, and you can add till-only staff with just a name and a PIN. Managers approve refunds, large discounts and no-sales.

Does it work with my SONIQ phone system?

Yes. SONIQ Pay sits on the same platform as SONIQ phones, CRM and bookings, so your customers, orders and calls live in one place.

Ready to sell everywhere?

Book a 20-minute demo and we'll ring through a real sale on a SONIQ till — card, cash, receipt and stock — in front of you.